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Old 10-18-2020, 06:19 AM   #1
_Chris_
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Dealer tricked me - how did they do it?

I bought a 2019 Africa Twin from a Honda dealer with ~300 miles on it. Part of the deal was that they do the break-in service ( oil+filter ). I trailered the bike home and put it in the garage. The next morning, there was a sizable oil puddle underneath the bike. After removing the bash plate, I realized that oil was seeping out from the rear oil drain plug. Thinking that the plug was not properly tightened, I tried to torque it down and then realized that the oil plug was stripped and hence was not properly sealing.

I trailered the bike back to the dealer and they disappeared with the bike into their shop for ~25 minutes. After that they called me in and their mechanic asked me to explain what was wrong. I told them it was leaking oil from the rear plug which was stripped. By then, everything was cleaned and they asked me if maybe I confused the leakage with chain lube . I asked them to just get a torque wrench and try to tighten the rear oil drain bold and - lo and behold - the torque wrench would release and tighten the bolt.

Ignoring the fact that this masquerade is quite despiteful, I'm wondering how they technically did it? Is it possible within 25 minutes to tap a new thread and install an oversized bolt? Any other tricks?

Of course, my trust was broken at this point and I asked them to give me my money back which they did.

Last edited by _Chris_; 10-18-2020 at 06:21 AM..
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Old 10-18-2020, 06:52 AM   #2
ThinkFast
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Helicoil?
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Old 10-18-2020, 06:58 AM   #3
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Oversized drain plug.

https://www.autozone.com/external-en...176/257140_0_0
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Old 10-18-2020, 08:51 AM   #4
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Apparently your drain plug is no longer leaking.
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Old 10-18-2020, 08:57 AM   #5
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Apparently your drain plug is no longer leaking.
The way I understood it, it's not his bike anymore (returned for refund), so yeah he no longer has a leaking drain plug.
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Old 10-18-2020, 09:01 AM   #6
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They threw in a drain that’s bigger. Not uncommon. Maybe remove and check thread pitch and size.
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Old 10-18-2020, 09:57 AM   #7
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Coulda just run a tap through it and cleaned up the threads a bit, that or a helicoil.
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Old 10-18-2020, 10:09 AM   #8
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That is really bad, you did the right thing, take your money and do not look back!
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Old 10-18-2020, 11:32 AM   #9
dittoalex
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Which dealership?
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Old 10-18-2020, 11:46 AM   #10
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How did you determine the drain plug was stripped? Kept spinning? did you take it out entirely? Maybe the drain plug was stripped not the hole. I have a 2020 Africa twin and I forget if the two drains are different sizes. Either way at least you got your money back.
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Old 10-18-2020, 12:14 PM   #11
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So Chris (OP), how did you determine that the drain bolt was stripped? Did you actually use a torque wrench? And, if you did use a properly calibrated torque wrench, are you absolutely sure you were going the correct (i.e. right for righty tightly, lefty loosey) AS you look up from the bottom of the bike? I ask, only because I can't tell you how's many times someone has done their own oil change and spun the filter on (correctly), went to tighten it and confused themselves and actually loosened it (yes, really)

Also, did you verify that there was a crush washer on the drain plug? If there wasn't one, it's very possible that the dealer may have slapped one on there when you brought it back and claimed they "fixed" their original screwup after cleaning off the bike and topping off the oil. Easy as pie to do in 25 mins. Hell, the average person could do that in about 5 mins.
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Old 10-18-2020, 12:44 PM   #12
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1) If a little torque is good, too much is better.
2) After tight comes loose.
3) If you want things done correctly, take it to the dealer.
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Old 10-18-2020, 01:05 PM   #13
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3) If you want things done correctly, take it to the dealer.
ehhhhhhhhhh......
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Old 10-18-2020, 01:21 PM   #14
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ehhhhhhhhhh......
(sarcasm )
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Old 10-18-2020, 01:31 PM   #15
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Why did you trailer it home? Just curious.
If the bike leaked that bad overnight there must of been leakage at the dealer.
Were you too excited to look it over before you left? Just reaching here.
The fact they took the bike back is a blessing in disguise. Better for you that everything is washed now you can go find another perhaps a new africa twin.
At any rate its a win for you that its not bothering you in the back of your mind.... was the bike incorrectly worked on by the dealer.
Do you care to disclose the dealer in question.

Last edited by Whammy; 10-18-2020 at 01:33 PM..
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