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iPhone XSMax Cellular / Mobile Data Plan terminology

900ss

900ss

Well-known member
Joined
Nov 2, 2006
Location
San Jose CA
Moto(s)
None, but my brother has 56 and counting.
Name
Ken
I restarted our cable modem yesterday and left it off for 15 minutes. My wife tried accessing the internet from her phone during that time and was unable to. My phone had access.

We both have iPhone XS Max phones, and are both on v. 14.4.

In Settings, mine has a Mobile Data setting that appears immediately after bluetooth. Opening this has a listing "Add Data Plan. Hers has Cellular Data instead of Mobile Data, and her listing is "Add Cellular Plan".

We have a family plan, with all our phones having the same service levels. Her phone number is the primary on the account.

I rebooted her phone tonight, turned off WiFi and Bluetooth, and the phone was able to access the internet without WiFi.

I looked around for an option to update carrier settings but was unable to locate it.

Why the different terminology? We are on AT&T BTW.
 
Last edited:
Check the language settings on both phones. There are multiple flavors (flavours?) of English.
 
rodr said:
Check the language settings on both phones. There are multiple flavors (flavours?) of English.
Click to expand...

Flavours would be correct.:thumbup:teeth

Thank you sir, I will check this. I do have mine set to proper English, so that may be a contributing factor.
 
rodr said:
Check the language settings on both phones. There are multiple flavors (flavours?) of English.
Click to expand...

I must admit that I doubted this was the solution but indeed it was. Thank you!

It doesn't explain to me though why she couldn't access the internet while I still could.

Thanks again Rod, I appreciate the insight.
 
An iPhone connected to a WiFi Router that has no internet connection will have trouble using the internet. It won't always use Cellular when the WiFi fails. Manually turning off WiFi on the phone fixes this.
 
Last edited:
stangmx13 said:
An iPhone connected to a WiFi Router that has no internet connection will have trouble using the internet. It won't always use Cellular when the WiFi fails. Manually turning off WiFi on the phone fixes this.
Click to expand...

Thank you for the tip. What was puzzling me was both phones were configured the same at the time, except for mine being set for proper (UK) English. Mine had no problem connecting.
 
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