zimi...
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Self-entitlement bullshit.
Why not be happy with the customers patronage first and foremost?
Tipping should be commensurate with above minimum service and not the other way around.
Most servers should act like it then. Good service = good tip. Bad service = bad tip. I start at around 15%. It goes up if service is good, down if service is bad. I don't ask for much, just good solid basics.
- Bring me silverware and a menu if you come to take my order and the host/hostess didn't give me anything.
- Bring me water right off the bat when you come to ask what I want to drink. I hate being thirsty and you wait to bring the water out until I already have the drink I ordered. Maybe it's a tactic to get me to order something I have to pay for, but if I'm thirsty and have to wait another 20 minutes for something to drink I'm not gonna be enjoying it.
- Extra plates for bread/butter/appetizers if you can see there's more than 1 person at the table
- Check on me once in a while. You don't have to hover but if I go 45 minutes without seeing you or being able to flag you down for something, you fucked up. Especially when there's a group of us ready and waiting to go and you aren't even bringing more drinks, so we're all just waiting for checks. Now you're annoying us AND not clearing a table that could bring in more customers and tips for you.
I expect these at the bare minimum whether I'm at IHOP or the Ritz. Most of the time it's a non-issue and I get these. Sometimes I don't, and the tip reflects that.
Things that make your tip go up after nailing all of the above: phrasing heh
- Keeping waters topped off and drinks refilled in a timely manner.
- Timely service with food, appetizers, bread, bringing the check, etc.
- Be friendly. Crack a joke, join the conversation, make small talk if you're not slammed. Smile, act like you enjoy your job even if you're having a shitty day. Laugh it off if you're not. Nobody wants Debbie Downer as a waiter/waitress.
There's plenty more that's highly subjective and situational that can make a tip go up or down, but those are some of my basic expectations when I go out to eat. I've been known to tip 30%+ on a bill, and I've been known to walk out without paying. It all depends on the server.
Most servers should act like it then. Good service = good tip. Bad service = bad tip. I start at around 15%. It goes up if service is good, down if service is bad. I don't ask for much, just good solid basics.
- Bring me silverware and a menu if you come to take my order and the host/hostess didn't give me anything.
- Bring me water right off the bat when you come to ask what I want to drink. I hate being thirsty and you wait to bring the water out until I already have the drink I ordered. Maybe it's a tactic to get me to order something I have to pay for, but if I'm thirsty and have to wait another 20 minutes for something to drink I'm not gonna be enjoying it.
- Extra plates for bread/butter/appetizers if you can see there's more than 1 person at the table
- Check on me once in a while. You don't have to hover but if I go 45 minutes without seeing you or being able to flag you down for something, you fucked up. Especially when there's a group of us ready and waiting to go and you aren't even bringing more drinks, so we're all just waiting for checks. Now you're annoying us AND not clearing a table that could bring in more customers and tips for you.
I expect these at the bare minimum whether I'm at IHOP or the Ritz. Most of the time it's a non-issue and I get these. Sometimes I don't, and the tip reflects that.
Things that make your tip go up after nailing all of the above: phrasing heh
- Keeping waters topped off and drinks refilled in a timely manner.
- Timely service with food, appetizers, bread, bringing the check, etc.
- Be friendly. Crack a joke, join the conversation, make small talk if you're not slammed. Smile, act like you enjoy your job even if you're having a shitty day. Laugh it off if you're not. Nobody wants Debbie Downer as a waiter/waitress.
There's plenty more that's highly subjective and situational that can make a tip go up or down, but those are some of my basic expectations when I go out to eat. I've been known to tip 30%+ on a bill, and I've been known to walk out without paying. It all depends on the server.
Maybe your just going to the wrong places... or your expectations are too high?
I (we) go out to restaurants a lot! I feel fortunate to be able to go out... and even more fortunate that I'm not on the other side of the table. I've never worked in the food service industry, but I'm pretty sure I wouldn't like it. When I'm out I like to focus on the positive. I can't remember the last time I had service bad enough to consider not leaving a tip... and if it was, I'd drop the tip to 10% and then just not go back to that restaurant. In fact, we had a young waitress this last weekend screw up just about everything... messed up our order... then charged my card for someone else's (more expensive) bill... we had to wait while the manager did a credit & then recharged my card. She KNEW she wasn't getting a tip... it made ME feel good when she did!
Oh, and thanks so much for the spelling corrections... that's really important to me too!
So, what do you do for a living? If you screwed up in your job, and charged the wrong vendor or distributor for someone else's more expensive order, sent them the wrong items, and generally screwed up- would you still feel like your boss should give you a bonus? Like I said- I eat out everywhere from IHOP to the Ritz. I listed some bare basics that should apply across the board. As for the spelling- nothing personal just a pet peeve.
I've worked in restaurants and bars; I know what's involved. I will NOT TIP SHIT SERVICE. THAT'S NOT A REQUIREMENT. Don't like it? Get a different job, or learn how to not be a fucking dick/bitch.
NO APOLOGIES; That's how I roll; END OF STORY.
I think that's probably the difference... I wasn't looking at her as an employee... or trying to compare what she does to what I do. Instead, I saw a young adult, trying to survive by doing a job she probably doesn't like very much, who was most likely going to get reprimanded by her manager after we left (since he had to do the credit for her). I could have gotten mad, not tipped her... or even better, complained and gotten a discount! Hell, maybe I could have even gotten her fired! You know what? It's only a fucking meal! When we go back to that restaurant, and we will, she'll most likely remember us... and she'll remember that I'm NOT AN ASSHOLE! That's worth every penny to me!
Not saying what you did was a bad thing and I understand your reasoning behind it. Just saying that I feel like incompetence should be held accountable and not rewarded. Sure, she's struggling, and maybe next time she'll have made the determination that she'll do better. On the other hand, maybe she'll go "phew, I can screw up and still make good tips! I don't have to try as hard, because trying hard sucks!" I've seen both results from screwing up. Maybe it's different for me because I've managed people whose competence was directly tied to other people's survival, so I place a higher value on being good at your job. YMMV.
back to funny things
C'mon guys, less chatter, more comics...
back to funny things
I held a BARF event at Lagunitas Brewery and every BARFer who showed up got two free pints, a private tour, and our own private party room and bartender. At the end of the day the bartender's tips were $26.
Twenty. Six. Dollars.
Yeah, I'll never make the mistake of inviting BARF to a party where gratuities are involved. Fucking embarrassing.